Establish confidence in existing staff though meetings and one-on-one interaction. © 2020 Job Hero Limited. Delegates responsibilities, holds them responsible for standards set forth by the hotel, assists them in improving their level of performance, Works with department heads and employees directly and counsels employees when necessary. Summary : Hotel General Manager with over 7+ years progressive experience in strategic planning, improving operational efficiency, team building and project … Seeking job for the post of hotel general manager in reputed hotel in order to use all my skills and experience towards the growth of the hotel business. Directs and coordinates hotels activities to obtain optimum efficiency … Increased total rooms revenue by $2.7M, and food & beverage revenue by $1.1M. Find out what is the best resume for you in our Ultimate Resume Format Guide. Work Experience. Establishes programs to improve employee morale and motivation. Actively participate in the strategic planning and ongoing development of the hotel, including revenue … Manage all aspects of a 406-room hotel including 120 employees and 7 department heads. Show them you got what it takes to … Report directly to the President. As our general manager resume sample shows, your experience section should detail the responsibilities of prior jobs. Skills : General Manager, Hotel Manager, Manager … Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. Search Cafe manager jobs in Okemos, MI with company ratings & salaries. - Select from thousands of pre-written bullet points. Good example: 5 years in a hotel … Write an engaging Hotel Manager resume using Indeed's library of free resume examples and templates. Hotel Manager Resume. Responsible for all financial aspects of business; maintaining inventories, purchasing for all outlets of hotel, forecasting and budgeting daily revenues and expenses. The next step in your journey to becoming a Restaurant Manager is to use this resume sample as a guide for crafting the perfect resume. A resume is the best way to demonstrate why you are the perfect candidate … Responsible for the highest of productivity in labor while providing excellent customer service for all guests. Luke Evans 3323 Woodward Ave, Austin, TX … Reviewing plans and goals monthly and taking corrective action promptly as needed, Manages all sources of revenue to include rooms, food and beverage, and vehicle rentals, Create the hotel’s annual budget and monitor the performance of the hotel throughout the year, Minimum four (4) years full service hotel general manager experience required, Consistently deliver accurate forecasting projections for areas of responsibility and timely implement adjustments as required in staffing and other cost centers to ensure profit integrity, Demonstrate constructive owner relations by building appropriate rapport, communicating effectively, and managing expectations and requirements, Strategic thinker as it relates to business and revenue planning and development, Directing marketing and promotional efforts to always position property as a Compset leader, Experience as a Hotel GM or Asst. Copy, fax and scanning, 5+ years prior experience as General Manager or Full-Service Hotel Director of Operations, Must have a strong track record of driving sales including group sales and increasing revenue, Previous F&B and bar promotion/ operations experience required, Must have banquet sales and banquet operations experience, Strong preference for candidate who is familiar with the San Antonio market and has a strong track record of community involvement, Responsible for overseeing the retention and acquisition of accounts by growing existing accounts and generating new business to a level that meets or exceeds sales forecasts, Executes all aspects of the sales and marketing plans to surpass revenue goals. - Choose from 15 Leading Templates. Established significant training programs for each department resulting in increased guest satisfaction. HOTEL GENERAL MANAGER. Proven record 10 years as an Hotel General Manager, with the required experience and leadership skills, looking to directed the development and execution of an hotel … Also in exceed guest satisfaction and financial performance Duties: Establishing priorities consistent with the hotels objectives. As our general manager resume sample shows, your experience section should detail the responsibilities of prior jobs. Championed the full renovation of both hotels utilizing a strict $7M budget. Hotel General Manager Resume Sample One is one of three resumes for this position that you may review or download. Creates and solicits new business through innovative means, Offer guests assistance whenever possible, Onboard inventory management and meeting the food and alcohol budget, Process financial transactions and manage the business office, Ensuring ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc. Completely restructured the entire operations team, and all sales and marketing processes. First things first, though: get yourself welcomed at such a place by nabbing a spot with the right Hotel Manager resume… Conducted daily … Manage Human Resources duties; attract, retain and motivate employees. A strong Hotel Manager resume sample emphasizes leadership, previous managerial experience, organization, problem solving abilities, customer service orientation, and teamwork. Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs. Tips for writing a hotel manager CV. This is an example of an Hotel Manager resume that can be used for the Hospitality Management positions. Led full responsibility for the bidding and hiring of all contractors for renovation and PIP. Selected as Senior Leader of the Year in 2006 for contribution to overall success of property. Developed and completed multi-room renovation project within budget and allotted time. Writing a great Hotel Manager resume is an important step in your job search journey. You’re a leader, right? Sample Hotel General Manager Cover Letter Dear Mr. Hazelton, I'm submitting my resume for your review and consideration in response to your ad for a Hotel General Manager. Hotel General Managers ensure the smooth and efficient operation of their hotels. Increased revenues 43% from $4.3M to $6.2M through strategic planning. Hotel General Manager Resume Sample. HOTEL GENERAL MANAGER. The combined resume format combines the elements of the reverse chronological resume and functional resume types. Manages day-to-day operations of the hotel; plans and organizes work schedules, communicates goals and objectives to managers and staff, complies with and advises staff of hotel … Hotel… Also in exceed guest satisfaction and financial performance Duties: Establishing priorities consistent with the hotels objectives. Courtyard by Marriott, Managed by Interstate Hotels & Resorts El Paso, Texas General Manager 07/2011 to Current. Looking for cover letter ideas? The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Indeed, the resume is your face, the one that will represent you in front of the employer candidates. Increased revenues through effective neighborhood marketing, Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing, Responsible for budgets, timelines, staffing, training, sales and marketing, Facilitated necessary internal and external meetings, Prepared status reports to ensure project tasks and sales goals were completed accordingly, Active in annual forecasting and individual/hotel market plan development, Prepared budgets, marketing plans, and monthly financial reports, Developed significant business relationship with area's largest employer, Achieved highest ever reported occupancy during off season, Managed a full service hotel with 202 rooms, restaurant and banquet, Planned daily operations and managed staff of up to 120 employees, Consistently meet and exceed revenue targets, Managed budget, payroll and capital investments in the property, Increased overall Quality Assurance and Guest Satisfaction results, Oversee employees to ensure quality services, Researched and selected new products and inventory. Hotel General Manager Job Description, Key Duties and Responsibilities This post exhaustively discusses the job description of a hotel general manager… Facilitated yield meetings to maximize ADR and profitability, including identification of group business. 10% increase in 2004 alone. Download Hotel General Manager Resume Sample as Image file, Manage all aspects of the hotel environment through a team of assistant managers and service members, Contributes to the successful development of the Hotel Staff, Builds and maintains relationships with key Clients. Resume for Executive General Manager: In this resume… Refer also to Hotel General Manger Resume sample. Highlight Your General Manager Skills. This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. Successfully acquired and secured a KBR contract for $18.6M over three years. … Assist with hotel maintenance. Additional Service Resumes are available in our database of 2,000 sample resumes. I have a vast experience in all aspects of general hotel management – financial control, customer management, staff development, hotel … Overall accountability for forecasting, budget and revenues of 498 room hotel with 3 food and beverage outlets and over 72,000 square feet of event space, Developed a profitable 92 room full service historic resort from an under producing asset, Oversaw new hotel construction and grand opening, Responsible for developing operating budgets, checks and controls hotel expenses, prepare reports, approves requisitions for all departments, responsible for all revenue and accounts receivable, bank deposits and cash on site. ), Working with Market Sales to establish property sales strategy, goals, and action plans, Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement, Providing timely real-time feedback to management, and hourly associates on service and operational standards, Working with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc. Responsibilities also include the hiring, training, coaching and mentoring of team members. The number one job of a Hotel Manager is to ensure a hospitality establishment runs so smoothly that guests feel so welcomed. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Responsible for daily accounts receivables and payables. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that … Hotel General Manager Career Objective Statement. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Producing annual budgets for Hotel operations, including revenue and expenses. Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years. Administering and enforcing hotel … Conducted weekly staff meetings with all departments to ensure proper communication to staff. ft. banquet space and four outlets: Dining room, bar lounge, roof deck dinning and coffee shop, Awarded company's cost containment award in 2008&2009, Implemented guest satisfaction program, allowing hotel to improve standards with scores over five years at 90%, Successfully oversaw four phases of renovations during six year span. Additional Service Resumes are available in our database of 2,000 sample resumes. Responsible for property from take-over through receivership and foreclosure. Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms. Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives. Set annual operational budget, room revenue budget as well as sales and marketing budgets. Hotel Manager Resume. Work Experience. First things first, though: get yourself welcomed at such a place by nabbing a spot with the right Hotel Manager resume… Bring hotel up to brand standards to save flag or re-establish hotel to operate as an independent. Management Resume Examples Resume for Executive Manager: In this resume, the jobseeker uses both a headline and a branding statement to clarify his focus and unique value proposition. Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce. General Manager (Hotel) Resume. In this case, there are some aspects you have to pay attention when you build a perfect hotel general manager resume … Hotel Manager Resume Objective Resume Samples » Resume Objective » Hotel Manager Resume Objective Job Description: Hotel manager resume description includes a duties and responsibilities of the hotel manager… Administering and enforcing hotel … Hotel General Manager Career Objective Statement. These … Quality Hotel - Coventry ASSISTANT HOTEL MANAGER Feb 09 - Jul 11 Having ultimate responsibility for the overall operation of the hotel. Successfully supervised 15 million dollar full hotel renovation in 2005 finishing on budget and ahead of schedule. Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs. GM or Director of Sales, A Bachelor's degree is not required but greatly preferred, Submit quarterly plans and actions for operations of the property, Develop management and staff programs to increase guest satisfaction, Encourage Essential Principles of Service through out hotel - provide internal and external guest service that goes beyond expectation, Support the RLH Mission - creating the most memorable guest experience possible, Aid department managers with procedures, service standards, goal setting and daily duties, Participate in appropriate industry related community and State organizations, Represent the hotel in public speaking forums, Show them you CAN, show them you CARE; following all essential principles in the Little Red Book, The listed items may not be the only duties performed in this position - there will be other duties as assigned, Thorough knowledge of computer systems: i.e. MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems. Looking for cover letter ideas? Assess asset for immediate needs and risk factors. Skills : General Manager, Hotel Manager, Manager … Customized samples based on the most contacted Hotel Manager resumes from over 100 million resumes … This example executive-level general manager resume was written for an accomplished executive who had distinguished herself as a business turnaround, transformation, and growth expert over a long career. Held accountable for ensuring guest and associate safety and conducting safety courses for all departments. Hotel Managers and General Managers wear a lot of hats, which is why their resumes or CVs should reflect specific accomplishments that directly improve the company’s bottom line. Improved team member satisfaction scores in all hotel operational areas by 30 percent. The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume … Directed operations and business functions for the property with 75 rooms, 6,000 square feet of meeting space, $1 million in annual room revenues and .5 million in Food & Beverage and 35 employees. The combined resume format combines the elements of the reverse chronological resume and functional resume types. Duties and Responsibilities. See our sample Hotel General Manager Cover Letter. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. No need to think about design details. Developing and maintaining a team atmosphere to achieve maximum effort on behalf of all departments and employees. I started in the industry as a bellman at the Wysteria Hotel and have advanced to Assistant General Manager … Include the official title of each position, the name and location of the company or … Oversight of all hotel operations with 8.2 million in annual room revenue. Complete Name Complete Address Phone # / Cell Phone # E-mail Address. Top 8 hotel general manager resume samples In this file, you can ref resume materials for hotel general manager such as hotel general manager resume samples, h… Slideshare uses … Delegates work responsibilities in order to best utilize all personnel, Reviews all significant items with the Regional Manager and other home office executives for information purposes, policy decisions, or assistance requests, Obtains current, competitive rate information on daily and weekly basis and make rate strategy accordingly, Inspects the property and implements action to ensure the safety of all staff and guests from, To render assistance to the GM during all the Hotel operations (multitasking), Translating, and keeping all the correspondence (incoming, outgoing, minutes of weekly meeting), Making appointments, interpretation (if needed) and keeping the GM's schedule, Ensure compliance of corporate procedures and standards. 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